Customer Support

Let's talk

Whether you need assistance with our products, troubleshooting, or have general inquiries, our support team is here to help

Phone

Phone

+966 11 425 5665

Email

Email

marketing@rooya.ai

Support hours

Support hours

Sunday to Thursday, 9AM to 6PM (GMT+3)

FAQ

General Questions

What is Rooya AI Telematics?
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Rooya AI-telematics provides advanced telematics solutions using AI and vision-based systems to enhance fleet management and road safety.

How can I contact Rooya AI-telematics?
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Where is Rooya AI-telematics located?
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FAQ

Product & Services

What solutions does Rooya AI-telematics offer?
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We offer fleet management, safety and risk management, insurance solutions, and customisable fleet solutions.

How does your AI-driven telematics system work?
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What are the key benefits of using Rooya AI-telematics?
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FAQ

Installation & Setup

How do I install the Rooya AI-telematics devices?
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Installation is straightforward. Detailed instructions are provided with each device, and our support team is available to assist you with any questions.

Do I need professional installation for the devices?
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Can I integrate Rooya AI-telematics with my existing systems?
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FAQ

Technical Support

What should I do if my device is not working properly?
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First, check the device manual for troubleshooting steps. If the issue persists, contact our support team for assistance.

How often do I need to update the software?
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What kind of data is collected by the telematics system?
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FAQ

Data Privacy and Security

How is my data protected?
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We use secure cloud servers domiciled in Saudi Arabia, enhanced with advanced encryption and security protocols to protect your data.

Who has access to my data?
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Can I request data deletion?
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Let's talk

We are here to help you optimise your fleet operations and enhance safety!

Get in touch with us for more information or:

  • Request a demo

  • Speak to our support team

Email

contact@rooya.ai

Phone number

+966 11 425 5665

Address

Riyadh-al-Olaya-Tahlia Street-Duaithar Compound, Kingdom of Saudi Arabia

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