Support

Office Locations

Whether you need assistance with our products, troubleshooting, or have general inquiries, our support team is here to help

Riyadh, Saudi Arabia

5th floor, office number 516, Al Aqaria 3, Al Olaya, Riyadh 11241

+966 11 425 5665

info@rooya.ai

London, UK

124 Goswell Rd, London EC1V 7DP

+44 7863 939447

info@rooya.ai

FAQ

General Questions

What is Rooya AI Telematics?

Rooya AI-telematics provides advanced telematics solutions using AI and vision-based systems to enhance fleet management and road safety.

How can I contact Rooya AI-telematics?
Where is Rooya AI-telematics located?

FAQ

Product & Services

What solutions does Rooya AI-telematics offer?

We offer fleet management, safety and risk management, insurance solutions, and customisable fleet solutions.

How does your AI-driven telematics system work?
What are the key benefits of using Rooya AI-telematics?

FAQ

Installation & Setup

How do I install the Rooya AI-telematics devices?

Installation is straightforward. Detailed instructions are provided with each device, and our support team is available to assist you with any questions.

Do I need professional installation for the devices?
Can I integrate Rooya AI-telematics with my existing systems?

FAQ

Technical Support

What should I do if my device is not working properly?

First, check the device manual for troubleshooting steps. If the issue persists, contact our support team for assistance.

How often do I need to update the software?
What kind of data is collected by the telematics system?

FAQ

Data Privacy and Security

How is my data protected?

We use secure cloud servers domiciled in Saudi Arabia, enhanced with advanced encryption and security protocols to protect your data.

Who has access to my data?
Can I request data deletion?

Let's talk

We are here to help you optimise your fleet operations and enhance safety!

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