Last Updated: December 2024
All information you provide to us is held with the utmost care and security. This privacy policy explains how Rooya collects, uses, and protects your personal information.
Please take the time to review this privacy policy as it sets out our practices regarding your information and explains how it will be treated.
This policy applies to customer prospects—anyone considering using Rooya's products or services. If you are already a customer, please review our customer privacy notice for more details.
If you have any questions about this policy, please contact us at info@rooya.ai. Additional contact details are provided in the 'Contacting Us' section below.
We collect information through:
Types of data we may collect:
Through surveys or when speaking to our staff over the phone or email, we may also ask you for other optional information such as what sort of equipment/device/software you use and what subjects related to vehicle tracking and telematics interest you.
If you choose to give us this information, we will use it to help us to provide you with the best possible service that is personalized to your needs and preferences.
While providing all requested information is not mandatory, offering more accurate details allows us to better match our services to your preferences.
If you do not want Rooya to contact you, you can opt out by filling out the 'Contact Us' form on our website and indicating your preferences.
Your information will not be sold, exchanged, or transferred to third parties without your consent, except as necessary to fulfil service requests.
We automatically log your IP address which is recognised by our web server. We use IP addresses to help us administer the website, to collect broad demographic information for aggregate use and to track your engagement with us.
Rooya uses cookies to improve your experience. Cookies are small text files stored on your browser that help websites remember information, such as your preferences.
Essential Cookies: Required for site functionality. These include session cookies and first-party persistent cookies to store your preferences and session information.
Legitimate Interest Cookies: Anonymous cookies that help us understand how users find our website. These do not contain personal data.
Analytics Cookies: Third-party persistent cookies used to track user engagement and optimize marketing efforts.
You can disable analytics cookies through your browser settings.
Essential cookies cannot be disabled, as they are critical for website functionality.
Rooya may share your information with trusted business partners for purposes such as assisting with product evaluations. In such cases, your consent will be sought beforehand.
We require all partners to comply with data privacy regulations but encourage users to review third-party privacy policies when visiting linked sites.
We may also share data to comply with legal obligations, enforce our policies, or protect the rights and safety of others.
We take every precaution to protect your data from unauthorized access or misuse.
You have the right to request and obtain access to the personal data we hold about you. This includes understanding the types of data collected, how it is processed, and the purposes for which it is used.
Request and receive a copy of your personal data.
Correct or complete inaccurate data.
Request deletion of your data under specific circumstances.
Limit data processing or transfer data to another controller.
Oppose data processing for marketing or other purposes.
Decline decisions made solely through automated processes.
Email: speakup@rooya.ai
Address: 124 Goswell Rd., Greater, London EC1V 0DP
By using our website or giving us your details at a trade events or exhibitions, you consent to the collection and use of this information by Rooya so that we can process your enquiry.
We may update this policy as needed. Changes will be posted on this page, ensuring you are always informed of how your information is managed.
Email: speakup@rooya.ai
Address: Rooya, 124 Goswell Rd., Greater, London EC1V 0DP
General Inquiries: info@rooya.ai